Re-activating a Prescription

Inactive and Suspended prescriptions can be reactivated in all provinces. Discontinued prescriptions can be reactivated in all provinces except British Columbia (in British Columbia, discontinued prescriptions have the status Discontinued).

Additionally, when a Long-Term Care (non-retail) prescription has an inactive group Rx status, the Active flag in the Profile can be used to re-activate the prescription. (NOTE: This does not apply to Discontinued prescriptions in British Columbia).

Follow these steps to reactivate a prescription:

  1. Open the Patient's Folder.
  2. Press the Profile tab.
  3. Find the prescription on the profile.
  4. Select the Active checkbox for the prescription.

Note: When the Active flag on the Profile is turned ON for a non-retail prescription, the group Rx status will become active. Inactive regular prescriptions will change to group Rx status A. Inactive government prescriptions will change to group Rx status G.

  1. Press the Save or OK button. (The available button depends on how you accessed the profile).