Changing PharmaClik Rx Passwords

Password security credentials have changed to establish a higher security control as users now have access to more patient information. It is imperative that user passwords are not shared with other staff or written down anywhere where others can openly see it. If you must write down your password, ensure you do so in a secure and private place that only you have access to. McKesson Canada does not store or keep any user passwords on file so it is imperative you remember your passwords.

Users must change their PharmaClik Rx password:

  • Every 60 days for pharmacies in BC, SK, PEI, NL, NB, NS, and NB; or
  • Every 90 days for pharmacies in AB, ON, and MB.

When creating a new user password in PharmaClik Rx, your new password must:

  • Be a minimum of eight (8) characters long.
  • Contain one character from all of the following four groups:
    • Uppercase characters (A–Z)
    • Lowercase characters (a–z)
    • Numbers (0–9)
    • Special Characters (e.g. !, #, $, %, etc.)
  • Not include some or all of your first name or last name.
  • Not be reused if used in the previous 10 passwords.

The examples below illustrate sample passwords that meet the PharmaClik Rx password criteria.

Acceptable

Not Acceptable
SummeRx9# summerrx9#
Jack!Frost2 Jack!frost
*PharmaClik1 *PharmaClik

 

To change a users PharmaClik Rx password:

  1. Select More > Security. The Security Login window opens.
  2. Enter the login credentials of the user who wants to access the Security window.
  3. Select the OK button. The Security Administration Facility window opens.
  4. Highlight the name of the employee from the list.
  5. Select Password. The Change Password window opens.

    6. Note: If the Administrator (ADM) user is resetting your password, the Old Password field will be greyed out and upon first login, the user will be prompted to change their password.

  6. Enter the old and new password.
  7. Select OK.

    8. Note: Once set, a password cannot be changed on the same calendar day.

To change the Administrator (ADM) password:

  1. Select More > Security. The Security Login window opens.
  2. Enter the login credentials of ADM. A validation window opens stating the ADM password is expired.
  3. Select OK. The Change Password window opens.
  4. Enter the old and new password.
  5. Select OK. The ADM password has been updated and the Security Administration Facility window opens.