Pharmacies are often tasked with managing large amounts of inbound faxes which require a quick response to ensure the patients’ medication and clinical needs are met.

Sensitive data is secure

With traditional faxing, physical copies can be misplaced easily and sensitive data can be compromised. Propel Rx safely, and securely manages incoming faxes.

Responsible solution

Limiting paper saves the environment and your budget. Print only what you need to. Propel Rx gives you the choice.

Never miss a fax again

With Propel Rx, time-sensitive faxes are never missed when they’re received. A clear indicator at the top of your Workbench using the Fax Tile will allow you to always keep tabs on any new and unread messages.

Gone are the days of needing to check your fax service on the Server computer, which is sometimes locked in another room and not easily accessible. In Propel Rx, any Workstation will allow you to view, attach and manage your faxes, allowing more flexibility within your workflow.

Your new Fax Inbox will clearly show a list of all faxes, along with an image preview when a fax is highlighted.  Don’t worry if the image is unclear - you can easily zoom in and out or navigate to different pages of the fax.

Easily prioritize

At a quick glance, you can look through your faxes to prioritize and manage important documents, or just as easily get rid of junk documents from your view.

Four prime actions

Once a fax is received into Propel Rx, the four prime actions you can take are:

1. If the fax is a new prescription or a refill request for a patient, you can easily move it over to the Workbench to be prioritized within your Data Entry flow or process it right away. The flexibility of the new Intake process will compliment how you can now handle your prescription faxes.
2. Some faxes you receive daily is information that should be attached within Propel Rx as supporting documentation. Such as a form to attach to a specific patient, or a doctor notification you’d like to keep on file. We’ve created a straighforward way to attach a fax to a Group, Doctor, Patient or Prescription with just a few clicks.
3. Need to Print your fax quickly?  A print function allows you to get the physical copy you require, without wasting unnecessary paper.
4. Sometimes we also receive some Junk or unnecessary documents. You can quickly move any document to the Archive folder. Propel Rx will maintain your documents if you need to retrieve them, but also keep them out of your Inbox view to help manage only your key faxes. Not to worry if something was sent to Archive accidentally - you can still move to Intake, add attachments, and print from there.

Increased capabilities

Along with the great Inbox capabilities, you can now view any outgoing faxed documents in Propel Rx via the Outbox view.  Any document faxed through Propel Rx using the Fax button will have a copy in your Outbox.

If any of your faxes have timed out, you can now re-send them directly from Propel Rx. This increased visibility into your faxes will help you and your team in managing all your important fax documents from any workstation.

Faxing with Propel Rx is easy and efficient, enabling pharmacies to manage large amounts of inbound faxes and save time too.

ABOUT THE AUTHOR

Jen began working as a Pharmacy Assistant in 2005 at the Pickering PharmaPlus Drugmart and joined the ProPharm Pharmacy Relations team in 2008. Jen has 6 years of experience as a PharmaClik Rx Training Specialist for McKesson and joined the PTS Product team as a Product Manager in 2016.

As the world moves to a digital footprint, pharmacy is no exception. Here are the top three benefits of implementing digital workflow in your pharmacy and reducing paper.

1. Cost Savings

Printing, storing, and managing paper documents can be costly. Electronic records are securely stored reducing the need for physical storage. In addition, it will also reduce consumable cost of toners, etc.

2. Improved Efficiency

Digital workflow streamlines operations by assigning each prescription a ready time and enhances flexibility with mobile devices. Perform technical validation, clinical review, and documentation anywhere within the pharmacy or even remotely.

3. Enhanced Accuracy

Paper-based systems are prone to misplaced files. By implementing digital workflow, electronic records are easily retrievable and reduces misinterpretation of critical information. UPCs are validated and stored for each dispensed prescription with the option to also include lot number and expiry date.

If you’re thinking about implementing digital workflow and reducing paper, contact us! We can discuss your current needs and provide suggestions on how to move towards a digital footprint.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

ABOUT THE AUTHOR

Diana joined PTS in fall of 2020 as their Product Marketing Specialist. Diana’s passionate about how storytelling and messaging create value-add, business changing content. She enjoys collaborating with her team to achieve results. When Diana’s not busy writing, she’s exploring the local forest trails near her home north of Toronto, Ontario.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Propel Rx has enhanced the Intake window to streamline data entry. As we return to in person industry events, we heard Propel Rx users weren’t taking advantage of some of the new and enhanced features in this window. Here are 3 things to START doing in the Intake window.

1. Start using the Profile button

Once a patient has been searched and selected, the Profile button becomes available. Prescriptions can be easily refilled or reauthorized. Attachments and notes are carried forward for reauthorized prescriptions and everything can be viewed in a single window.

2. Select Copy Rx to add another instance in the Intake window.

Two prescriptions can be processed together by selecting Copy Rx. This will allow another instance in the Intake window. Think of it as adding another page.

This is an alternative to the “/ ” method you might be using today. Give it a try!

3. Add prescriptions to Data Entry for later.

Ever start an intake prescription that you want to finish later or want someone else at another workstation to continue working on it? Start utilizing the Add to Workbench button to add it to the Data Entry queue.

The Intake window is your ticket to more efficient data entry. Explore more about the Intake window by visiting Propel Rx Online Help.

ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

Propel Rx has enhanced the Intake window to streamline data entry. As we return to in person industry events, we heard Propel Rx users weren’t taking advantage of some of the new and enhanced features in this window. Here are 3 things to START doing in the Intake window.

1. Start using the Profile button

Once a patient has been searched and selected, the Profile button becomes available. Prescriptions can be easily refilled or reauthorized. Attachments and notes are carried forward for reauthorized prescriptions and everything can be viewed in a single window.

2. Select Copy Rx to add another instance in the Intake window.

Two prescriptions can be processed together by selecting Copy Rx. This will allow another instance in the Intake window. Think of it as adding another page.

This is an alternative to the “/ ” method you might be using today. Give it a try!

3. Add prescriptions to Data Entry for later.

Ever start an intake prescription that you want to finish later or want someone else at another workstation to continue working on it? Start utilizing the Add to Workbench button to add it to the Data Entry queue.

The Intake window is your ticket to more efficient data entry. Explore more about the Intake window by visiting Propel Rx Online Help.

​​​ABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!