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Propel Rx Articles
Explore this collection of Propel Rx articles. Whether you're new to PTS or an experienced user, these articles are designed for you. Be sure to click the "Next" button so you don't miss any content.
 
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Propel Rx: Debunking the Myths

The main difference between a myth and a fact is that a fact can be proved while a myth cannot. PTS is your go-to for reliable and accurate facts. Our team of experts ensures you get the truth, not just hearsay. With that in mind, here are seven Propel Rx myths (and facts) about the Propel Rx upgrade.

Let's get started...


Exception! There are a handful of stores with outdated hardware that can't support Propel Rx (e.g. PCs that don't support the newest version of .Net, PCs that are still running Windows 7). In those cases, PTS has contacted (and will continue to contact) store owners directly about purchasing hardware. These stores are the exception and not the rule.

 

Good to know! Self-directed eLearning allows owners and pharmacy teams to learn at their own pace and at locations that are convenient for them. All learners are encouraged to register and attend an "Ask us Anything" session. 

 

Important! Each Pharmacy will need to appoint a team member as their Propel Rx Ambassador.   Designated ambassadors will be emailed the countdown to the Propel Rx weekly emails.

 

By subscribing to the Propel Rx Insider, you'll never miss anything about Propel Rx. Everyone on your team is encouraged to subscribe. 

 

PharmaClik Rx has been decommissioned in Mantitoba & Saskatchewan already!  Register for "The Road to Propel Rx" webinar and be ready for when your pharmacy upgrades. 

 

That's right, Propel Rx monthly fees are the same as PharmaClik Rx. 

 

Your pharmacy doesn't have to but why wouldn't you? Eliminate the need to scan hard copies and increase accuracy using Digital Workflow.

There you have it, seven Propel Rx myths debunked. Remember, the main difference between a myth and a fact is that a fact can be proved while a myth cannot. 

Any other Propel Rx myths you need clarity on? Send an email to the PTS Customer Care Team anytime

 

 

ABOUT THE AUTHOR

Diana joined PTS in fall of 2020 as their Product Marketing Specialist. Diana’s passionate about how storytelling and messaging create value-add, business changing content. She enjoys collaborating with her team to achieve results. When Diana’s not busy writing, she’s exploring the local forest trails near her home north of Toronto, Ontario.

 

 

Bio Image Robin SweetingABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

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4 Things to STOP Doing in Propel Rx

Propel Rx has enhanced the Intake window to streamline data entry. As we return to in person industry events, we heard Propel Rx users weren’t taking advantage of some of the new and enhanced features in this window. Here are 3 things to START doing in the Intake window.

1. Start using the Profile button

Once a patient has been searched and selected, the Profile button becomes available. Prescriptions can be easily refilled or reauthorized. Attachments and notes are carried forward for reauthorized prescriptions and everything can be viewed in a single window.

2. Select Copy Rx to add another instance in the Intake window.

Two prescriptions can be processed together by selecting Copy Rx. This will allow another instance in the Intake window. Think of it as adding another page.

This is an alternative to the “/ ” method you might be using today. Give it a try!

3. Add prescriptions to Data Entry for later.

Ever start an intake prescription that you want to finish later or want someone else at another workstation to continue working on it? Start utilizing the Add to Workbench button to add it to the Data Entry queue.

The Intake window is your ticket to more efficient data entry. Explore more about the Intake window by visiting Propel Rx Online Help.

 

 

Bio Image Robin SweetingABOUT THE AUTHOR

Robin brings 20+ years of experience in community pharmacy from both a corporate and independent setting. She's passionate about patient care and believes that investing in clientele and building relationships leads to patient retention and overall customer satisfaction. In Robin’s spare time, you’ll find her renovating her home and tending to her gardens. With any luck, the peonies she planted last fall will bloom!

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What You Need to Know About Learning Propel Rx

Excitement has been building around the training required for Propel Rx. Trust me, we share your excitement! You’re already a PharmaClik Rx expert which will make learning Propel Rx easier than you think.

Allow me to walk you through what the learning journey leading up to Propel Rx will look like.

 

Keeping you updated

Getting ready for your upgrade to Propel Rx is made easy through a series of weekly countdown emails beginning four weeks prior to your upgrade, and ending just over a week after the upgrade. These weekly emails contain everything you need to ensure a smooth transition and an even smoother go live day. Remember to check your junk in case these emails end up there!

Enclosed in these emails is a toolkit containing all the critical information and a checklist that will keep you and your pharmacy team on task with the activities required during the four-week countdown.

 

Your eLearning journey

Your team will have four weeks to complete eLearning. With the help of the Retail Learning Academy (RLA), your pharmacy team will be able to learn about Propel Rx at their own pace, when it's convenient for them. Keep an eye out for your "Prepare for Propel Rx" email that outlines your four week journey. You'll also receive an additional email that will contain an RLA enrolment key, where you and your team can then view the assigned curriculum and enroll.

Self-directed learning is engaging and interactive and includes:

1. eLearning

2. Guided demos

3. Hands-on simulations

 

Flexible learning environment

The eLearning courses can be completed on various devices like a laptop, tablet, or a desktop computer. The course window will adapt to your chosen device, allowing more flexibility for your pharmacy team. If you’re unable to complete a course in one sitting, don't worry, it will remember where you left off, so you’re not required to start from the very beginning.

Completing the eLearning prior to being upgraded is mandatory and will ensure that you and your team are familiar with Propel Rx on your Go Live day. You’re already experts with PharmaClik Rx and navigating this new platform will become second nature to you in no time!

The PTS Learning Team hosts weekly live online "Ask us Anything" Q&A sessions. Get a chance to experience Propel Rx with an expert trainer to guide you the along the way. The sessions are designed to support your learning journey and are free to attend for as many times as you need. Drop in for 10 minutes to ask a question or stay for the hour. It's up to you.

 

ABOUT THE AUTHOR - ZLATA ZOVKO, MANAGER, LEARNING

Zlata is curently the Learning Manager and has over 20 years of experience in the pharmacy industry.  Zlata is passionate about learning and believes that investing in learning leads to increased autonomy and ultimately more time to spend with patients.

Propel POS Articles
Explore this collection of Propel POS articles. Whether you're new to PTS or an experienced user, these articles are designed for you. Be sure to click the "Next" button so you don't miss any content.
 
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Propel POS Deliveries Solution is a Game Changer

Fast, safe, and easy.  Having a delivery app is more important today than it probably ever was. What better way to keep you, your team, and your customers safe by enabling customers to order their prescriptions (and other items) from the comfort of their home.

How does it work?

The Propel POS Deliveries application:

  • Leverages the store’s existing POS Mobile Mini device and integrates seamlessly with Propel POS to improve the efficiency and accuracy of the delivery process.
  • Allows you to effortlessly track orders from the moment they are taken to the time they are delivered, and payment is received.

Integrated and simple to use

The Propel POS Deliveries app integrates with Google Maps® allowing the delivery driver to easily plot delivery destinations and leverage the turn-by-turn driving direction presented by Google Maps®. Delivery destinations are marked with a pin-drop on the map to establish the desired route to be taken by the delivery driver. A pin-drop can then be selected to start the delivery route. This eliminates the need to use an additional navigation device to guide the driver in reaching delivery destinations.

Developed with you in mind, the Deliveries app is intuitive and easy to use, reducing the user’s learning curve. This will allow you to start using the app on day one.

Quick and easy

Using the delivery app, delivery drivers can quickly view orders, map their routes, and capture customer signatures.  This streamlined, easy-to-use tracking system will simplify deliveries, saving time and money.

  • Using your Propel POS till, scan the items you would like to deliver to the customer.
  • Select the appropriate customer and choose the desired method of payment.
  • When the transaction is complete, a receipt with a scannable barcode is printed.
  • The delivery driver signs into the Deliveries app on the POS Mobile Mini.
  • Upon arrival at the customer’s location, select the order for the delivery list or scan the receipt using the built-in barcode scanner on the device.
  • Ask the customer to sign for the delivery, using the POS Mobile Mini.
  • When the driver completes the delivery and returns to the pharmacy, the app automatically syncs with Propel POS.

The Propel POS Deliveries app allows you to effortlessly track orders from the moment they are taken to the time they are delivered, and payment is received. Several reports are available and can be generated at the end of each day to ensure accuracy, allowing the store manager to review pending and missed deliveries. Transaction records are also updated, including an image of the signature captured when the delivery was received by the customer.

Providing a delivery service improves your safety and the safety of your customers. Be the reason your customers select you as the pharmacy they trust most.

 

 

Bio Image of jimmy EnriquesABOUT THE AUTHOR

Jimmy has over twenty-three years of experience in the Pharmacy Retail environment leveraging an extensive background in Business Analysis, Product Management, and Pragmatic Marketing. Jimmy has been a valued member of the PTS POS team for 23 years and is currently an MBA Candidate in Entrepreneurial Management.

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3 Reasons Why You Need a POS Deliveries Solution

The growing demand for a POS Deliveries App continues to accelerate. Pharmacy owners are being challenged to expand services to their customers by offering home delivery and have been faced with the additional challenge of managing delivery operations. In response to this need and the overarching concern for consumer safety, proudly introducing Propel POS Deliveries and Deliveries + Mobile.

How does it work?

  • The Propel POS Deliveries and the Propel POS Deliveries + Mobile App leverages the store’s existing Propel POS Mobile Mini device and integrates seamlessly with Propel POS to improve the efficiency and accuracy of the delivery process.
  • It allows you to effortlessly track orders from the moment they are taken to the time they are delivered, and payment is received.

The top three reasons your pharmacy needs the Propel POS Mobile Delivery app:

 

Competitiveness by offering a delivery service to your customers

In today’s market, attracting customers to purchase products in your store has been challenging. You can no longer count on in-store traffic as the primary source of generating sales. In addition, customers anticipate add-on services to be offered by merchants to support safety and convenience.

Offering a delivery service that integrates with your Propel POS system fills that need and provides your business with a competitive advantage over other pharmacies who do not offer a similar service.

Customer Loyalty & Retention

The rising trend in delivery services shows a proportional increase in customer loyalty and retention.  A positive experience from the point of purchase to delivery at the door encourages the customer to purchase from the same merchant numerous times.

Improve store operations through an accurate and efficient system

One of the key advantages of using the Propel POS Deliveries and Propel Deliveries + Mobile App with your POS system is its integration. Delivery transactions are initiated using your till. Once processed, the delivery transaction information is sent directly to the Propel POS Mobile Mini. The delivery driver can then use the Propel POS Mobile Mini as the primary tool for delivering the products to the customer. Upon the driver’s return, it will synchronize with the POS system updating both transaction records and inventory.

The Propel POS Deliveries and Propel POS Deliveries + Mobile App makes it easy for Pharmacy owners to expand services and provide consumer safety. Using the mobile app, you see how this streamlined, easy-to-use tracking system will simplify deliveries, saving time and money.

 

 

Bio Image of jimmy EnriquesABOUT THE AUTHOR

Jimmy has over twenty-three years of experience in the Pharmacy Retail environment leveraging an extensive background in Business Analysis, Product Management, and Pragmatic Marketing. Jimmy has been a valued member of the PTS POS team for 23 years and is currently an MBA Candidate in Entrepreneurial Management.

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Propel POS Lite: Your Foot in the Door to Limitless Possibilities

Are you ready to experience a sneak peek into the incredible world of Propel POS? Say hello to Propel POS Lite – your exclusive gateway to getting a taste of what our full-featured Propel POS has to offer.

Whether you own a small pharmacy, an explorer of a new POS system, or a forward-thinking business owner, Propel POS Lite is here to provide you with a remarkable preview of the boundless potential that awaits you.

Why Propel POS Lite?

Explore Point-of-Sale system essentials. Dive into the core functionalities that make Propel POS an industry leader in Point-of-Sale software. With its streamlined user interface to powerful tools, Propel POS Lite brings you a curated selection of features that ensures you can run your front shop business from day one.

Effortless Learning. With a user-friendly interface and intuitive layout, Propel POS Lite allows your store team to quickly grasp the basics in no time; significantly reducing the learning curve of running front shop operations. Even if you’re new to Propel POS Lite, you’ll find yourself navigating like a pro from the moment you start using your Point-of-Sale system.

Seamless Transition.Love what you see in Propel POS Lite? When you are ready to expand your business operation you are just a step away from using the full potential of Propel POS. With our ‘foot in the door’ approach, upgrading to Propel POS is smoother than ever.

Propel POS Lite was created with customer-facing experience in mind.

We understand that every journey begins with a single step. Propel POS Lite is that first step: an introduction to endless innovation and productivity that our full-featured Propel POS brings. From a small pharmacy business, we invite you to start small and dream big with Propel POS Lite.

Transactions and Customer Management are top priorities. Features and functions include:

  • Two systems running the till application, includingself-checkout (product add-on).

  • Integration with Propel Rx - Prescriptions filled using Propel Rx are automatically sent to Propel POS Lite where the prescription barcode can be scanned at the till. Once processed, a pickup status flag is sent back to Propel Rx to complete the transaction.

  • Product Management - This is where you’ll be able to make the necessary adjustments and entries regarding the products you offered in your pharmacy.

  • Price Management - Allows you to modify product pricing in your pharmacy.

  • Promo Management - A feature that allows you to create in-store promo or participate in banner promotion programs.

  • Gift Cards (Add-on Module) - Propel POS Lite integrates with Givex in creating a banner-specific store-branded gift card program, as well as the Blackhawk Network, who supports third party gift card sales

  • Integrated Payment Solution (Add-on Module) - Supports an integrated pinpad solution eliminating the need for a stand-alone credit and debit terminal.

  • Accounts Receivable - Do you offer credit to your customers? POS Lite easily creates and manages customer accounts from point of purchase to sending month-end statements to your customer.

  • Customer Loyalty - Offering a loyalty program is a proven method to retain and have repeat customers. Propel POS Lite includes a customer loyalty program that you can start implementing from the time you pharmacy opens.

  • Signs and Labels - Print various label types and formats to support the pharmacy's pricing strategy.

  • Dashboard - An intuitive Dashboard that provides a graphical representation of the KPIs you defined.

  • Deliveries (Add-on Module) - This feature further supports customers and enhances their experience by providing a seamless and integrated delivery program.

 

Propel POS Lite is powerful enough to satisfy the daily business operation needs of your smaller pharmacy front shop without the need for full inventory control. 

With Propel POS Lite, you can process transactions, generate reports, provide a customer loyalty program, integrate with Propel Rx, generate a variety of store labels, integrate with an integrated credit and debit solution, and support gift cards. That's what we call a powerful POS Lite solution.

As your business grows, seamlessly expand your pharmacy operations.

Propel POS Lite is the perfect choice for smaller pharmacies looking for a cost-effective solution that can grow as their business grows. As you navigate through Propel POS Lite, you’ll uncover the vast potential and understand why thousands of pharmacies in Canada and elsewhere choose Propel POS as their Point-Of-Sale solution.

Don’t just peek through the door, step in and explore the tremendous opportunities Propel POS Lite can offer. 

 

Bio Image of jimmy EnriquesABOUT THE AUTHOR

Jimmy has over twenty-three years of experience in the Pharmacy Retail environment leveraging an extensive background in Business Analysis, Product Management, and Pragmatic Marketing. Jimmy has been a valued member of the PTS POS team for 23 years and is currently an MBA Candidate in Entrepreneurial Management.

Business Continuity Articles
Explore this collection of Business Continuity articles. Whether you're new to PTS or an experienced user, these articles are designed for you. Be sure to click the "Next" button so you don't miss any content.
 
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Get the Spare Keys to Your Business

Data Backup and Recovery and Cybersecurity are not interchangeable and do not offer the same protection, but together, they provide the stability and safety your business and customers deserve.

If you choose to have Data Backup and Recovery solutions (which safely secures your data in the Cloud), you can rest assured that if a disaster should occur like a flood, fire or theft, your data can be downloaded and restored within hours. But before you get too comfortable, let's take a closer look at the word theft. That's an interesting word as its definition has been evolving over the years. TThere's physical theft and then there's cyber theft (which continues to be on the rise).

 

Let's play out some scenarios.

You have Data Backup and Recovery back-up but didn't feel the need to invest in Cybersecurity. One day, a staff member receives an email from what appears to be a legitimate source and they open the email. Congratulations! You have now fallen victim to ransomware. The hacker encrypted all of your files and demands you pay a ransom. While a copy of your data is safely stored in the Cloud, another copy is in the hands of the hacker. What do you do? Do you pay to get your data back? What do you tell your patents? How do you know your information hasn't already been sold or shared with others? The possibilities are endless, and the outcomes are never good.

 

Sound dreary? It doesn't have to be.

Investing in Cybersecurity intercepts malicious attacks on your business and ultimately, your patients. Imagine that your pharmacy can't operate because of a cyber attack. Your customers could lose confidence and shop elsewhere.

 

You value cybersecurity and recognize its importance, but opted out of EVault backup solutions.

You recently took over the store and you have too much on the go right now. You'll get around to it when you have some spare time. (We know, you're chuckling right now. There's no such thing as a pharmacy having spare time.) You're so busy with the new store that you haven't heard about the string of robberies in the surrounding towns. In walks a customer, wearing a mask, but it's not a COVID mask - it's a robbery. In addition to the narcotics, you're demanded to hand over computers, which these days, are about 7" sq. and about 2.5lbs - easy target. The server is gone and the workstations won't function without the server. What do you do? You know you'll never see that server again. How are you going to refill prescriptions or look up a patient record? Everything is gone without a trace. A nightmare indeed.

 

Data Backup and Recovery solutions. It's the spare key to your business.

While it doesn't ease the pain of having been robbed or been a victim to natural disasters, you can take a great deal of comfort in knowing that PTS Business Continuity solutions will have you covered.

Data Backup and Recovery and Cybersecurity protect your business from different angles and in different scenarios - they are not interchangeable. Each plays a role and both are equally important to running a business where patient information is safe and secure.

To learn more about these solutions and how they can help your business (or to enroll), please contact your Sales Representative.

ABOUT THE AUTHOR

Lesley joined PTS in 2018 and brings 30 years of pharmacy experience to the McKesson family. When Lesley isn’t striving to make stores more efficient and profitable, you can find her challenging herself during her workouts. Lesley is never one to sit still!

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4 Ways to Quickly Recover from Crisis

Common crisis scenarios happen every day in pharmacies.  Ensuring there’s a recovery plan in place that reflects your business needs is the key to minimizing risks to your pharmacy’s day-to-day operations. Read about four everyday scenarios that can easily be prevented.

How to manage an internet outage with little to no interruption

Pharmacy technicians are processing compliance packaging batches for the week. Claim adjudication becomes agonizingly slow and claims begin to fail. There are now a large number of failed claims to resubmit. To make matters worse, the wait time for walk-in patients has doubled due to the slow claim adjudication. It turns out there is an internet service outage, and pharmacy claims have defaulted to dial-up adjudication. With the internet out, pharmacy team members also can’t access key patient care resources, and risk missing the daily order cut-off time.

Solution

Bell Fibe internet service strengthened by wireless LTE Internet backup, providing fast, reliable uptime. In the event of an internet service outage, connectivity automatically switches to Bell’s LTE cellular network. Most importantly, pharmacy claims and debit/credit transactions continue processing smoothly, with no impact to your business. It’s business as usual!

How to avoid lost opportunities

It’s Saturday afternoon. The store is busy and there is a steady line of customers at the checkout; a perfect day for any retail business owner, until debit and credit transactions start to fail. Since you can only accept cash, customers aren’t buying and are leaving the store in frustration. An excellent business day has turned into a disaster. The internet is up and fully functional, so why are the transactions failing? The culprits are employees streaming movies on their lunch break, taking up all the bandwidth. That same bandwidth is required for debit/credit claims. As soon as they shut down the streaming, debit/credit is back up and running. But how many sales did you lose in the meantime? How many of those customers will not return to your store?

Solution

A Cisco Meraki MX68CW router allows you to manage how internet bandwidth is allocated within your network, ensuring maximum uptime for your business systems. A percentage of bandwidth can be allocated for public Wi-Fi and employee devices, allowing employees to access Wi-Fi without impacting business continuity.

How to manage cybersecurity

It’s first thing Monday morning – one of the busiest days of the week for any pharmacy. Instead of starting the week on a positive note, you have received an irate telephone call from a parent of one of your teenage part-time employees. It seems the employee witnessed the weekend relief pharmacist surfing inappropriately explicit websites on a dispensary computer. As the owner/operator, you now have a number of potential issues on your hands: workplace harassment, labour board complaints, employee discipline, uncomfortable conversations with the impacted employees, appeasing the parents, addressing the overall situation with your entire workforce and the possibility that viruses or malware are now infecting your business systems. Your week will be consumed with putting out this fire.

Solution

Avoid this situation altogether. The Cisco Meraki MX68CW router uses content filtering to block access to undesired content, preventing anyone from browsing questionable websites. In addition to protecting critical business systems from potential cyber attack, this proactive approach to cybersecurity also minimizes exposure to risk and liability when it comes to complying with labour and workplace safety regulations.

Crisis overload

You’ve received a panicked phone call from the Store Manager. The internet browser on every computer displays an ominous message indicating that files have been encrypted until you pay a fine, or else they will be destroyed. Your business systems have been attacked by ransomware and are unusable. Do you pay the ransom, or have the systems restored from backups? Neither solution is ideal and there is a risk of lost data even if the ransom is paid, but business is at a standstill until this is resolved; no front shop sales can be processed, and no prescriptions dispensed. It can take days to restore and there’s still a possibility of lost data. How did this happen? The manager innocently clicked on a link in a suspicious email, unleashing the attack.

Solution

With unparalleled security capabilities and features to protect your business systems before, during and after an attack, cybersecurity (powered by a Cisco Meraki MX68CW router) scans data that is being downloaded from the internet, blocking and containing ransomware. Realtime detection discovers and enforces against intrusions, preventing damage from occurring. Cybersecurity is standing guard to ensure this scenario can’t happen to you.

Having a business continuity plan that includes internet backup and cybersecurity really goes a long way to reducing your downtime. discover more about business continuity and find the solutions that best support your disaster and recovery plan.

ABOUT THE AUTHOR

A part-time job at an Independent Pharmacy led to a 30+ year career in Pharmacy. Over the years, she has played key Product Management leadership roles in collaborating with retail pharmacy teams to design and develop both Nexxsys and PharmaClik Rx, the predecessors of Propel Rx. Sheri-Lyn currently oversees marketing for McKesson Canada's Technology Solutions division and believes that understanding the day-to-day challenges of Pharmacy puts PTS in a position to bring you the solutions you need to run your business.

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Five Timely Cyber Safety Tips

As organizations around the world prepare for a potential increase in cyberattacks linked to the situation in Ukraine, we want to share important reminders on how PTS helps you stay vigilant. Your entire team plays a critical role to keep your business, your customers, and your patients cyber safe.

Phishing attacks

Phishing emails are typically linked to current events and create a heightened sense of urgency for the recipient to respond immediately to the request. Currently, phishing emails related to COVID-19, donating to the situation in Ukraine, and tax season are very common.

What can you do?

Your continued awareness and actions are a crucial part of preventing cybersecurity attacks. When it comes to keeping your cyber skills sharp, keep these tips top of mind:

  1. Promptly report suspicious emails
  2. Use strong passwords
  3. Think before you click
  4. Be careful with emails and mobile text messages
  5. Beware of unexpected Multi-Factor Authentication requests

What else can you do?

PTS is committed to providing robust business continuity solutions that protect the safety, security, and integrity of your pharmacy. Business continuity is about having a plan to manage difficult situations (e.g. fire, flood & cyber attacks) so your pharmacy can continue to support patients with as little disruption as possible. Solutions like:

  1. Cybersecurity  Keeps confidential files protected and safe
  2. LTE Backup  Your business remains connected no matter what happens
  3. Data Backup & Recovery  Ensures your data safe and recovery automatic
  4. Store-to-Store VPN  Allows you to operate your business from any location
  5. Remote Access  Enables your entire team to safely and securely from any location

The key to achieving peace of mind and security is having a business continuity plan in place should the unthinkable happen. Coupled with ongoing education with your pharmacy team on cybersecurity is your best bet to ensuring that the threat of a cyberattack never becomes your reality.

If you're been putting it off, now's the time to schedule a chat with one of our team members. Invest your time with a 15 minute phone call and explore your options.

ABOUT THE AUTHOR

Diana joined PTS in fall of 2020 as their Product Marketing Specialist. Diana’s passionate about how storytelling and messaging create value-add, business changing content. She enjoys collaborating with her team to achieve results. When Diana’s not busy writing, she’s exploring the local forest trails near her home north of Toronto, Ontario.